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Frequently Asked Questions - AirClear Store

Frequently Asked Questions

AirClear Wearable Personal Air Purifier

General

How does the AirClear Necklace work?

How do I know if the device is indeed working?

What are the benefits of negative ions?

What payment methods do you accept?

Does the necklace produce ozone?

How To

AirClear Store Wearable Air Purifier Step by Step Instructions

Do I need to charge the AirClear necklace when I unbox it?

How do I clean my necklace?

Safety Tips

The AirClear Store Wearable Air Purifier is not suitable if you have any of the following:

Is the AirClear Air Purifier Necklace safe for my kids?

Is the AirClear Air Purifier Necklace safe for pregnant women?

Is it safe to touch the electron brush located at the top of the AirClear necklace?

In what scenarios should I be not using my AirClear necklace?

Necklace Details

Where is the device manufactured?

How is the AirClear Store Necklace powered?

What is the battery life of the AirClear necklace?

Is the AirClear Air Purifier Necklace heavy?

Guarantee

30 Day Money-Back Guarantee

Full 1 Year Warranty

AirClear Portable Smart Double Sterilizer

General

How to operate the AirClear Sterilizer?

Is it harmful to be around the device when in use?

What does it mean when you say it is a "Double Sterlizer" ?

Will the UV lamp automatically turn off?

Is UV-C Sterlization safe?

Any potential side effects?

Shipping & Returns

Shipping

Where are you based? Do you ship overseas?

How long will it take to receive my order?

Can I track my order?

Where can I check the status of my order?

I entered the wrong address, what should I do?

Returns

Can I return my product?

The item I received is defective, what should I do?

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